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uniQrewards Terms & Conditions

This website is owned and operated by Option Gift Pte Ltd. By accessing or using this website, you agree to the terms set out in these terms and conditions. These terms and conditions apply to the purchase of products and services from www.uniqrewards.com (referred to hereinafter as “this website”). These terms and conditions apply to the exclusion of all other terms and conditions, unless otherwise specifically agreed in writing.

In the event of any inconsistency between these terms and conditions and any other printed or written document passing between the parties, these terms and conditions shall prevail. Please read these terms and conditions carefully before placing an order with us.

The term “purchase” is used to mean redemptions utilizing credits and/or cash on this website.

Gift vouchers

The supply of gift vouchers are subject to the Terms & Conditions ofwww.uniqgift.com. Any purchase of gift vouchers on this website confirms that you have read and accepted the Terms & Conditions available on www.uniqgift.com.

Experiences

Dining , Wine, Spa & Beauty, Staycations and Activities

All experiences are provided by external Service Providers who are solely responsible for the ultimate provision of the services. Under no circumstance whatsoever will Option Gift Pte Ltd or its agents and employees be responsible for the quality of service provided by the Service Providers, or be liable for any loss, damage or injury sustained during provision of the experience.

Availability of each experience is subject to the individual service provider's availability, closing period and blackout dates period.All wines, whiskeys and similar items where a vintage is specified are subject to availability. In case the stated vintage is unavailable, the service provider reserves the right to offer an alternative of similar style and value.The experiences purchased from Option Gift Pte Ltd cannot be used in conjunction with any other promotion or discounts offered by the service providers.

The fulfillment of the service is subject to the specific conditions of the selected service provider, notably in terms of cancellation or modification of the reservation, age limit and physical condition of the recipient. Customers are advised to refer to the individual service provider's terms & conditions (normally available from them directly upon request) prior to making any reservation.

By purchasing an experience from this website or Option Gift Pte Ltd, you assume full responsibility for all risks associated with the experience you purchase.Option Gift Pte Ltd makes no warranty or representation as to the quality, merchantability or fitness for purpose of the service providers' goods and services. Any dispute about the same must be resolved directly with the service providers.

Option Gift Pte Ltd shall not be liable for any loss, injury, claim or damage suffered or incurred as a result of the use of the service providers' goods and services. Option Gift Pte Ltd and the service providers reserve the right to waive, vary or amend the privileges or terms & conditions and/or terminate or withdraw the privileges or this programme without prior notice and liability to any party.

Products – All categories not included in Clauses (1-2)

All products are supplied by external service providers who are solely responsible for the merchantability of the product. Under no circumstance whatsoever will Option Gift Pte Ltd or its agents and employees be responsible for the quality of the productsupplied by the Service Providers, or be liable for any loss, damage or injury sustained during use of the product.

Availability of each product is subject to the individual service provider's availability and terms and conditions of supply. By proceeding with the purchase of any product on this website, you are deemed to have read and accepted the terms and conditions of supply for each product you purchase (normally available upon request direct from the supplier).

Option Gift Pte Ltd may replace any product purchased on this website at any point before or after a purchase has been made with no prior notice and at its sole discretion, and with no guarantee of the replacement product or service being of equivalent value.

By purchasing a product from this website or Option Gift Pte Ltd, you assume full responsibility for all risks associated with the product you purchase.Option Gift Pte Ltd shall not be liable for any loss, injury, claim or damage suffered or incurred as a result of the use of the service providers' goods and services. Option Gift Pte Ltd and the service providers reserve the right to waive, vary or amend the privileges or terms & conditions and/or terminate or withdraw the privileges or this programme without prior notice and liability to any party.

Illustrations& Descriptions

All pictures and descriptions used in this website are for illustration only and may not represent the features of the actual product or experience. Option Gift Pte Ltd does not guarantee the accuracy of any information supplied on this website. Updated information for each product or experience is available directly from individual service providers.

Changes

Option Gift Pte Ltd reserves the right to change the products, experiences, prices, service providers, terms and conditions and any other aspect of this website, with no prior notice and at its sole discretion and with no liability to any party. In case of disputes arising from incorrect information or errors made during reservations or product delivery, Option Gift Pte Ltd reserves the right to decide on the subsequent course of action at its sole discretion, and the decision will be final.

Credits

Credits are cash equivalents available in a user’s account. No cash refunds are possible under any circumstance whatsoever, as all credits must be used to redeem items from the uniQrewards portal. If insufficient credits are available to purchase an item the additional payment required can be made with your credit card.

Credits cannot be combined with or transferred to another account. Your account is not transferrable to another person and we cannot make deliveries addressed to anybody other than the person named in your account.

All credits will expire on the date shown at the top of every page in uniQrewards, next to the credit balance. Credits cannot be reinstated once they expire, and no exceptions are possible under any circumstance whatsoever.

Delivery

All items redeemed are delivered by courier and require someone to be present to collect the item. For this reason, all deliveries are made to a company address during normal office hours (generally 9am-6pm Singapore time, Mondays to Friday, excluding Public Holidays). Items which are indicated as Company Delivery cannot be delivered to a home address.

Items available for home delivery are clearly indicated in this website. Examples of such are large items which cannot easily be transported, such as home theatre systems, TVs and massage equipment.

Changes to the home delivery address may be made in each user’s profile, and such changes must be made prior to checkout. Once delivery has been initiated, no changes are possible. Note that changes to the address in the user profile only affect delivery of items with a home delivery option. For items with company delivery indicated, delivery is to the indicated office address and cannot be changed.

For deliveries to a company address, the item will be deposited with the company’s reception or a representative of the department appointed by the company.

Deliveries cannot be made to secure locations such as military camps, oil refineries and airport terminals, or to any address outside mainland Singapore.

Cash Payments

Cash payments are processed by credit card. All credit and charge card holders are subject to validation checks and authorization by the card issuer. If the payment card issuer refuses to authorize payment,Option Gift Pte Ltd will not be liable for any delay or non-delivery.Payment will be debited from your account before delivery of your purchase.

Returns and warranties

The recipient assumes complete responsibility for the product once it has been accepted from the courier. Under no circumstance will Option Gift Pte Ltd accept a product for return after the courier has completed the delivery.

Once a purchase has been made, no returns, exchanges or refunds are possible under any circumstance whatsoever, even if the purchase has been made on the basis of inaccurate or erroneous information or photographs presented on this website.

If a product is covered by a manufacturer’s warranty, the recipient should contact the manufacturer or manufacturer’s representative directly for all warranty matters. Option Gift Pte Ltd will not be liable for or assist with any warranty claim under any circumstance for products purchased from this website.

Limitation of liability

Option Gift Pte Ltd operates as an independent entity from any of its service providers. Option Gift Pte Ltd makes no warranty of any kind regarding any product or experience purchased from this website. Service providers’ personnel are independent contractors and not acting as agents or representatives of Option Gift Pte Ltd. Option Gift Pte Ltd assumes no liability whatsoever for any product, service, advice, or other services provided by such persons.

Option Gift Pte Ltd, its officers, directors, employees, agents, resellers, distributors and third parties will not be responsible for any consequences arising from the use of any product or experience purchased from this website. They shall not be liable for any loss, injury, claim, inconvenience, liabilities, damages, costs or expenses sustained as a result of use of or advice contained within purchased products or experiences, or the performance or non-performance of any service provider.

Whether or not a third party service provider is properly licensed or compliant with any applicable law, bylaw or regulation, Option Gift Pte Ltd accepts no liability whatsoever under any circumstance for any loss or damage suffered through use of a product or experience purchased on this website.

Use of this website

Your use of this website and any site to which this website is linked to is "as is" and we make no representations or warranties, express or implied, about its site or the material contained or referred to on it, and will not be held liable in any way for your use of it. To the fullest extent permissible pursuant to applicable law, we disclaim all warranties, express or implied, including implied warranties of quality and fitness for a particular purpose. We do not warrant that this website or any site to which this website is linked to or the products and materials contained on such site are error-free, or that errors will be corrected, or that this site or the server from which it is run is free of viruses or other potentially harmful codes. Under no circumstances, including negligence, will we or any of affiliated companies or individuals be held liable for any direct, indirect, incidental, special or consequential damages and expenses whatsoever (including, without limitation, health problems, lost profits and damages arising from lost data, viruses that may infect your computer, deletion of files or business interruption, arising out of or in any way connected with the use of the this site or for any information, software products or services obtained through our website, whether such damages are based on contract, tort, strict liability or otherwise, even if advised of the possibility of such damages.